I just got the order confirmation email and noticed that there is a mistake in the shipping address. What can I do?
If you just placed your order please reach out to us as quickly as possible so that we can correct the mistake before your order ships! You can reach our customer service team at firstname.lastname@example.org or by calling 1(800) 917-2836 Mon – Fri. If the mistaken address causes our shipping software to recognize your address as invalid then we will reach out to you to confirm a correct address before we ship. Please be aware that a mistaken house or unit number may not trigger our software—if your order ships out to the wrong address we will be unable to redirect the package until it is returned to us.